The Calls Your Team Should Know About, in Slack

UIRIX works with Slack through your own ChatGPT or Claude. Connect Slack's MCP server and the UIRIX connector to the same chat app, and tell it once what to do after each call. After every call and chat, your chat assistant receives what the customer asked for and records it in Slack: a message in the channel you name, with the caller, the request, the summary and a link to the conversation. UIRIX itself never connects to Slack or stores its password.

Example: a property management company with sales and maintenance teams

• A tenant calls at 11 pm about a leak. The agent takes the unit number and the details, and follows your standing orders for emergencies.
• Your chat assistant posts it to #maintenance, where the on-call technician sees the unit and the summary, and sends a rental inquiry from the same night to #leasing.

Connecting Slack to ChatGPT or Claude

Slack publishes an official MCP server, signed in with your Slack account; a workspace admin may need to approve it first.

Add it from your chat app's connector directory if Slack is listed there, or as a custom connector with the server address from Slack's documentation. Add the UIRIX connector in the same app.

Set it up in four steps

1. 1

   Connect Slack to your chat app

   Sign in to Slack from ChatGPT or Claude.

2. 2

   Add the UIRIX connector

   One URL and a sign-in to your UIRIX account.

3. 3

   Tell it what to do after each call

   "After every call, post new rental inquiries to #leasing and maintenance problems to #maintenance, with the caller, the unit and the summary."

4. 4

   Make a test call

   Call your agent, then check the record in Slack.

Slack questions