How to Select AI Capabilities: Complete Guide to 45+ Features (2026)

8 minutes Updated January 2026

Summary

UIRIX offers 45+ capabilities organized by function. The "Essential 4" capabilities (Send SMS, Send Email, Lead Capture, End Call) are recommended for all businesses. Most agents need only 4-6 capabilities - more is not always better.

What You'll Learn:

Essential 4: Send SMS, Send Email, Lead Capture, End Call
Knowledge capabilities: Business Hours, FAQ, Product Info
Action capabilities: Schedule Appointment, Transfer Call
Advanced capabilities: HubSpot Sync, Custom Functions
Plan limits: Starter (3), Pro (5), Business (10)

Quick Recommendation: Start with Essential 4, add 1-2 based on your business type.

1. The Essential 4 Capabilities

Every business should enable these 4 capabilities as their foundation: Send SMS Automatic appointment confirmations and reminders via text Send Email Detailed confirmations with calendar invites Lead Capture Save every caller's contact info automatically End Call Gracefully conclude conversations when complete These 4 capabilities cover 80% of customer interaction needs!

2. Capabilities by Industry

Salon / Spa: Essential 4 + Schedule Appointment + Business Hours Medical / Dental: Essential 4 + Schedule Appointment + Insurance Lookup Restaurant: Essential 4 + Schedule Appointment (reservations) + Menu Info E-commerce: Essential 4 + Product Info + Order Status

Frequently Asked Questions

How many capabilities should I select?

4-6 capabilities is optimal for most businesses. More capabilities can slow response time and confuse the AI. Start minimal, add more only if needed.

Can I add capabilities after my agent is built?

Yes! Go to Agent Settings, enable new capabilities, click "Rebuild My Agent" (30 seconds). No additional cost within your plan limits.

Ready to select capabilities for your AI agent?

45+ capabilities to choose from
Essential 4 included in all plans
Industry-specific recommendations
Add or remove anytime

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