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AI Email Automation: Automatic Confirmations and Follow-ups (2026)

5 minutes Updated January 2026

Summary

UIRIX Send Email capability automatically sends detailed appointment confirmations with add-to-calendar buttons, directions, and policy information. Email complements SMS - use both for maximum customer communication.

What You'll Learn:

  • Automatic confirmations with details
  • Add-to-calendar button included
  • Directions and map links
  • Policy information (cancellation, etc.)
  • Works alongside SMS
Quick Recommendation: Enable both Send Email AND Send SMS for comprehensive customer communication.

1. What Emails Include

Add to Calendar Button One-click adds to Google/Outlook/Apple calendar Location & Directions Address with Google Maps link Appointment Details Service, date, time, provider Policy Information Cancellation policy, what to bring

2. SMS vs Email: When to Use Each

Use Case | SMS | Email Quick confirmation | Best | Good Detailed info | Limited | Best Reminders | Best (98% open) | Good (30% open) Add to calendar | No | Yes Directions/maps | Limited | Best Use BOTH: SMS for urgency, Email for details!

Frequently Asked Questions

Should I enable Email if I already have SMS?

Yes! They serve different purposes. SMS has 98% open rate for reminders. Email provides detailed info with calendar integration. Use both.

Can I customize email content?

The email automatically includes your business info, appointment details, and standard templates. Advanced customization available in settings.

Ready to enable automatic emails?

  • Add-to-calendar buttons
  • Location and directions
  • Policy information
  • Works with SMS
Enable EmailView Pricing