When to Rebuild Your AI Agent (And When NOT To)

The Rebuild process re-trains your AI agent with updated information.

4 Rebuild Stages:
1. Knowledge Processing (8-12 sec): Reads files, analyzes website pages
2. Capability Configuration (3-5 sec): Activates/deactivates capabilities
3. Prompt Generation (5-8 sec): Creates system prompts
4. Deployment (2-3 sec): Makes changes live

Total: 20-30 seconds

What Changes: Agent's knowledge, capabilities, and behavior
What Doesn't Change: Name, greeting, voice (those are instant with Save)

Scenario 1: Added New Knowledge Files
- Upload new file → Click "Rebuild My Agent"
- If you don't rebuild: Agent won't know new information

Scenario 2: Crawled Website
- Crawl new pages → Click "Rebuild My Agent"
- If you don't rebuild: Agent has old website info

Scenario 3: Added New Capability
- Add "Schedule Appointment" → Click "Rebuild My Agent"
- If you don't rebuild: Capability appears but agent can't use it

Scenario 4: Changed Greeting
- Edit greeting text → Just click SAVE button
- Changes are instant (0 seconds)

Scenario 5: Changed Voice
- Switch from Grace to Sophie → Just click SAVE
- Next call uses new voice immediately

Scenario 6: Changed Business Name
- Update name → Just click SAVE
- Agent says new name immediately

Rule of Thumb: Changed what agent KNOWS → Rebuild. Changed what agent IS CALLED → Save.

Change Made | Rebuild? | Time
Uploaded new file | YES | 30 sec
Crawled website | YES | 30 sec
Added capability | YES | 30 sec
Changed greeting | NO | Instant
Changed name | NO | Instant
Changed voice | NO | Instant
Changed tone | NO | Instant

Quick Rule: Knowledge/capabilities = Rebuild. Everything else = Save.