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Setup Guide

How to Set Up an AI Phone Agent in Minutes (2026 Guide)

UIRIX Team 12 min read
UIRIX onboarding turns AI agent creation from a complex technical process into a short guided flow that takes minutes: you enter your website URL and pick a voice, and UIRIX builds the agent from your site. This guide walks you through each step, from voice selection to going live with your first AI phone agent.

The Onboarding Flow: 7 Steps in Minutes

The onboarding wizard guides you through 7 steps, most of them automatic:

1. Step 1: Website & Voice - Enter your website URL, choose the agent's language and voice (optional: agent role and capability add-ons)
2. Step 2: Creating - Your agent is created
3. Step 3: Scanning - UIRIX scans your website
4. Step 4: Knowledge - A knowledge summary is built from your site
5. Step 5: Greeting - A greeting is written for your agent
6. Step 6: Instructions - The agent's instructions are generated
7. Step 7: Ready - Try your agent right away

Total Time: typically a few minutes from start to working AI agent

Step 1: Website URL and Voice

Enter your website URL, then choose from 40 voices (10 OpenAI + 30 Gemini), each with a localized name in all 17 languages.

Popular Voices:
- Sophie (Bright & Energetic): Upbeat and positive - a popular choice for customer service
- Grace (Wise & Thoughtful): Professional, elegant - great for healthcare
- Noah (Natural & Conversational): Friendly male voice

Features:
- Realtime voice preview - hear before you choose
- Video avatars for each voice
- Auto-localized names (Sophie → Shira in Hebrew)

Optional: Agent Role

Your agent starts as an Office Secretary by default. If another role fits your business better, you can pick it on the first screen:

- Office Secretary: appointment scheduling, general inquiries (the default)
- Customer Service: Support and service inquiries
- Sales & Closing Deals: Lead qualification, sales calls
- Technical Support: Product troubleshooting
- General Inquiry / General Consultant: Broad questions about your business
- Custom Agent: Build from scratch

Capabilities: What Your Agent Can Do

Every new agent starts with a core set of capabilities, and you can add more:

Core capabilities (included by default):
- Send SMS: Confirmations and details sent during the call
- Send Email: Professional documentation
- Lead Capture: Never lose a customer contact
- Send Website Link: Point callers to the right page
- End Call: Professional call closures

Add if needed:
- Calendar Scheduling: Book, reschedule and cancel meetings (connects to Google/Microsoft calendar)
- Customer Support: Support tickets and escalation to a supervisor
- Orders: Take product orders

Pro Tip: Keep capabilities focused on what callers actually need. Too many tools can slow responses and make the agent's choices less reliable.

Knowledge: Your Website and Documents

Give your AI the information it needs to answer customer questions.

Option A: Website Scan (automatic)
- The website URL you entered is scanned during setup
- The agent learns from your pages through a knowledge summary
- Add or refresh pages later from the dashboard

Option B: File Upload
- Upload PDFs, Word docs, text files
- Services list, pricing, policies, FAQs
- Mark a document "keep as is" to have it quoted word for word
- Limit: 10 files (Starter), 20 files (Pro), 50 files (Business)

Best Practice: Scan your website AND upload key documents for comprehensive knowledge.

Steps 2-6: Automatic Build

Click "Build My Agent" and UIRIX does the rest automatically.

What happens during build:
1. Website scan (your pages are read)
2. Knowledge summary (files + website)
3. Greeting generation
4. Instructions generation (from your knowledge and capabilities)

Typically a few minutes - larger websites take longer

After build: Your AI agent is ready to test!

After Build: 4 Critical Steps

Complete these 4 steps to go fully live:

1. Test Agent (2-3 min): Test in Real-time Chat with text and voice
2. Get Phone Number (1 min): A phone number is provided with your plan, or forward your existing number
3. Connect Calendar (2 min): If using appointment scheduling
4. Add Website Widget (5 min): Optional - embed chat and voice on your website

No coding or developer needed at any step.

Conclusion

UIRIX onboarding makes AI agent creation accessible to everyone. No coding, no technical skills - enter your website URL and have a working AI phone agent in minutes.

Written by UIRIX Team

UIRIX AI Content Team

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